Latest Service Update

We are now able to offer an outreach service at Lytchett Minster & Upton Town Council Offices.  Unfortunately, due to current restrictions, we are able to see clients by appointment only at this time.  Appointments will be arranged as required for existing clients or following telephone assessment. Should you need our help please ring the Citizens Advice Dorset Adviceline on 03444 111 444.


We hope we will soon be able to reopen our other offices and outreaches to the public and at some stage resume our drop-in services.

If you need advice:

Please call Citizens Advice Dorset Adviceline on 03444 111 444 to speak to an adviser.

Or contact us via our webform for email or telephone call-back

Reaching out to Dorset residents:


We are supporting Dorset Council’s Reaching Out Campaign. If you have been impacted by COVID-19, we can provide free, confidential and impartial advice. Find out more.

Access  the latest advice online: 

 Access more organisations providing help:

Access online help on our national Citizens Advice website:

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