Research & Campaigns:

We get to know about some local issues by talking to our clients, but we want to hear from everyone in the community, not just those who need our help.  Is there a local issue that you would like us to research?  Get in touch by emailing

Mobile phones are becoming an essential part of everyday life. Yet despite being described as the “fourth utility”, research conducted by Citizens Advice found that mobile phone debt collection practices in the UK are falling behind when compared to similar markets, such as energy and water. This must change.

Citizens Advice is campaigning for fairer debt collection practices across the mobile phone sector that work better for everyone: clients, advisers, and suppliers. Read more about the 'Dialling Down Debt' Campaign on the Citizens Advice wesite.


Read more about Citizens Advice National Campaigns and successes.


Sign up to be a Citizens Advice campaigner and find out how you can get involved





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