Contact us:

Please call 0800 144 88 48 (Textphone: 0800 144 8884) to speak to an Adviser, alternatively you can leave your details using the form below and we will be in contact with you (please note that calls from our advisers may appear as an unknown or private number when we call you back).

Contact Form

Please fill in all the fields marked * and as much other information as you can:


When we record and use your personal information, we:

  • only access it when we have a good reason
  • only share what is necessary and relevant
  • don't sell it to commercial organisations

We'll make sure all your information is kept safe in our secure case management system.

We need to record information about you to help with your enquiry.  We have a legitimate interest to do this.  If you would like more information about how we will use your data please see our privacy policy.


We need your consent to record and use any special category personal data you have provided:

We need your explicit consent to use some information, including your ethnicity and health conditions. If you agree, we’ll use this information, which is known as “special category personal data” to:

  • give you advice
  • help us to gather data to improve our service
  • support our research in a way you can’t be identified

By ticking the boxes below, you consent to Citizens Advice Purbeck recording the special category personal data you have chosen to provide to Citizens Advice Purbeck. 

For further information about how we use special category data please see our privacy policy.


For information about how we will use your data, including special category data such as health or ethnicity information, please see our privacy policy


For non advice related issues only: 

Citizens Advice Purbeck 
Mill Lane
BH20 4RA

01929 551875

If you have a complaint: 

We want everyone who uses Citizens Advice to be happy with the service we provide.  However, if you are not satisfied with the service you have received from Citizens Advice, you can read about our complaints procedure here.

To read Terms & Conditions and Disclaimer click here.




Advice Quality Assurance