Contact us:

For advice please call Dorset Adviceline or complete the email form below. For anything else please see contact details at bottom of page.

Dorset Adviceline: 03444 111 444

Adviceline is available weekdays 10am to 4pm and is answered by a trained adviser in Dorset. The adviser will make a brief assessment of your enquiry and depending on the nature of the issue they may be able to provide you with advice over the phone or if appropriate offer a call back or an appointment. Call charges.


Please email your enquiry directly to

Purbeck CAB is covered by the Data Protection Act. Purbeck CAB is a member of Citizens Advice which electronically processes the personal information. Citizens Advice will treat your personal information as confidential. Your personal details will not be given to anyone else without your prior consent or sold to anyone. Citizens Advice will keep your email electronically for reference and audit purposes. Your email may be used for anonymous statistical reports to funders with the aim of improving the service provided to all clients by Citizens Advice.

Internet email is a way of making general enquiries but it is not a secure way to send personal information. Citizens Advice makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice cannot ensure or guarantee the security of information when it is being transmitted.

For non advice related issues: 


Write to us:

Purbeck Citizens Advice Bureau
Mill Lane
BH20 4RA 

If you have a complaint: 

We want everyone who uses Citizens Advice to be happy with the service we provide.  However, if you are not satisfied with the service you have received from Citizens Advice, you can read about our complaints procedure here.

To read Terms & Conditions and Disclaimer click here.



Advice Quality Assurance