If we are already helping you with an issue and you need to contact us, please phone 01929 551913. Please note if you are a new client or have a new issue, you will need to have an inital assessment so that we can get you the most appropriate help - see below.
For new advice issues
Phone 03444 111 444 (Monday - Friday 10am-4pm, local rate number)
The adviser will make a brief assessment of your enquiry and depending on the nature of the issue they may be able to provide you with advice over the phone or if appropriate offer a call back or an appointment. Call charges.
Please fill in all the fields marked * and as much other information as you can:
If you have any problems with the form above, please email your enquiry directly to firstname.lastname@example.org. It is helpful if you can provide your full name, address and postcode, date of birth and phone number/email address. Please include as much detail as you can of your current situation and what you would like help with.
For non advice related issues only:
Citizens Advice Purbeck
If you have a complaint:
We want everyone who uses Citizens Advice to be happy with the service we provide. However, if you are not satisfied with the service you have received from Citizens Advice, you can read about our complaints procedure here.