If we are already helping you with an issue and you need to contact us, please phone 01929 551913. Please note if you are a new client or have a new issue, you will need to have an inital assessment so that we can get you the most appropriate help - see below.
For new advice issues
Phone 03444 111 444 (Monday - Friday 10am-4pm, local rate number)
The adviser will make a brief assessment of your enquiry and depending on the nature of the issue they may be able to provide you with advice over the phone or if appropriate offer a call back or an appointment. Call charges.
Please email your enquiry directly to email@example.com. It is helpful if you can provide your full name, address, date of birth and phone number. Please include as much detail as you can of your current situation and what you would like help with.
Citizens Advice Purbeck is covered by the Data Protection Act. Purbeck CAB is a member of Citizens Advice which electronically processes the personal information. Citizens Advice will treat your personal information as confidential. Your personal details will not be given to anyone else without your prior consent or sold to anyone. Citizens Advice will keep your email electronically for reference and audit purposes. Your email may be used for anonymous statistical reports to funders with the aim of improving the service provided to all clients by Citizens Advice.
Internet email is a way of making general enquiries but it is not a secure way to send personal information. Citizens Advice makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice cannot ensure or guarantee the security of information when it is being transmitted.
Please fill in all the fields marked * and as much other information as you can:
For non advice related issues only:
Citizens Advice Purbeck
If you have a complaint:
We want everyone who uses Citizens Advice to be happy with the service we provide. However, if you are not satisfied with the service you have received from Citizens Advice, you can read about our complaints procedure here.