You may not need a smart meter

Jan 31, 2018
|
Posted by: karens
|
Category: General

Citizens Advice reports that energy suppliers are using aggressive or misleading sales practices to install smart meters. 

A smart meter can automatically send daily meter readings to your supplier, meaning they can bill you accurately for the energy you’ve used. You don’t have to accept a smart meter if you don’t want one. If your supplier tells you that you must have one installed, contact the Citizens Advice consumer helpline.

Energy companies have been accused of claiming that the meters are a legal requirement, or sending engineers to properties where occupants have already refused smart meters.

Victoria MacGregor, head of energy at Citizens Advice, said: "We appreciate suppliers are under pressure to install more meters but they have a responsibility to act reasonably toward their customers and not to use misleading or aggressive sales practices."

You can find more useful information about smart meters here.

Opening Times

 

LOCATIONDAYTIME
WAREHAM (map)
Mill Lane, Wareham
Drop in and appointments on Monday, Tuesday & Thursday
Monday
Tuesday
Thursday
10.00 - 2.00
10.00 - 2.00
10.00 - 2.00
BOVINGTON (map)
The Hive, King George V Road, Bovington BH20 6JA
Drop in only
Tuesday 9.30 - 1.00
SWANAGE (map)
Town Hall, High Street, Swanage BH19 2NZ
Drop in on Monday, appointments on Wednesday
Please note: Closed on the 1st Wednesday of every month
Monday
Wednesday
10.15 - 2.00
10.15 – 2.00
UPTON (map)
Town Council Offices, Moorland Parad, Moorlands Way, Upton BH16 5JS
Drop in only
Monday 9.15 – 12.30
LYTCHETT MATRAVERS (map)
Library, High Street, Lytchett Matravers BH16 6BG
Drop in only
2nd and 4th Tuesday 10.00 – 12.30

Other Services

ADVISERTIMESCONTACT

Swanage Library Drop-in, Income Maximisation Advice - Sue Bristow

Booked appointments available at Upton outreach, Upton Town Council offices, Thursday mornings

 

Debt Advice - Keith Greening

Wareham Citizens Advice, Mill Lane, Wednesdays by appointment



Various



01929 550328

for more information

Energy and Water Advice

Consumer energy issues, energy saving advice and energy debt, water debt and water saving advice, household budgeting advice and income maximisation 

Appointments available on request


Various

 
01929 775500

Homelessness Prevention Adviser - Philomena Murphy

Appointments available on request


Various

01929 550328

Appointments with Benefits Adviser - Zoe Blyth

Limited availability for home visits upon request

 

 

Various

 

01929 550328

Donate

  

Advice Quality Assurance