Is loyalty costing you money?

Feb 7, 2018
Posted by: karens
Category: General

Staying loyal to your essential service providers could be costing you around £1000 more per year - equivalent to four months’ worth of food for the average household.

Citizens Advice has found evidence across six key markets: energy, mobile, broadband, home insurance, fixed rate mortgages and savings accounts. that providers use unfair tactics that take advantage of consumers’ behaviours and deter them from finding a better deal. This includes contracts with complex terms and conditions, lack of notice when a contract ends, and financial barriers to exit a contract.

There's a wealth of useful advice to help you check you are getting the best deal with your suppliers at or you can call Dorset Adviceline on 0344 245 1291 for a 1:1 discussion.

Further help from an Adviser

For an energy appointment with a local Citizens Advice adviser in Dorset, please call 01929 775500 or email


Advice Quality Assurance