Need help to apply for Universal Credit?

Jul 31, 2019
Posted by: JudyB
Category: General

We can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.



Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential.

Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.


Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales) 


Visit us: drop-in to your nearest Citizens Advice session


For online advice visit:     


If you’re a local organisation working with people who need help applying Universal Credit get in touch with us for more information on how you can signpost or refer people to our service. 




Drop-in Times


Mill Lane, Wareham

12.00 - 2.00
12.00 - 2.00
12.00 - 2.00
The Hive, King George V Road, Bovington BH20 6JA

Tuesday 9.30 - 1.00
Town Hall, High Street, Swanage BH19 2NZ


10.00 - 2.00

UPTON (map)
Town Council Offices, Moorland Parade, Moorlands Way, Upton BH16 5JS

Monday 9.15 – 12.30
Library, High Street, Lytchett Matravers BH16 6BG

2nd and 4th Tuesday 10.00 – 12.30
 If after attending a drop-in you need further help from us, we will book an appointment for you.



Advice Quality Assurance